1. Competing in a service economy :
Author: Anders Gustafsson, Michael D. Johnson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Competition.,Customer services-- Management.,Service industries-- Technological innovations-- Management.,BUSINESS & ECONOMICS-- Customer Relations.,Competition.,Customer services-- Management.,Service industries-- Technological innovations-- Management.
Classification :
HF5415
.
5
.
G87
2003eb
2. Competing in a service economy : how to create a competitive advantage through service development and innovation
Author: Gustafsson, Anders
Library: Library of Razi Metallurgical Research Center (Tehran)
Subject: Management ، Customer services,Technological innovations Management ، Service industries,، Competition
Classification :
HF
5415
.
5
.
G87
2003